Cookies Policy | Slotsgem Casino

What cookies are

Cookies are small text files or similar data files that can be placed on your computer, mobile device, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support features that make the website work more effectively. Cookies do not usually contain information that directly identifies you, although information associated with a cookie may sometimes be linked with account or device information.

Slotsgem Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and these similar technologies together as “cookies”.

Some cookies are placed by Slotsgem Casino, while others may be placed by service providers that support website operation, security, analytics, communications or other online functions. The cookies used on the website may change from time to time as the website, services and supporting technology develop.

Why cookies matter

Cookies help us provide a consistent and secure online experience. They can help the website remember your settings, maintain a connection during a session, identify technical problems and understand how visitors use different pages. Some cookies are necessary for the website or particular features to operate. Other cookies are optional and are used to improve functionality, measure performance or support relevant communications.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support core website functions and cannot generally be switched off through ordinary preference controls. They may be used to maintain secure sessions, support account access, remember security choices, process navigation requests, prevent harmful activity and protect the website from misuse. Without these cookies, some services, pages or account features may not function properly.

Functional and preference cookies

Functional cookies allow the website to remember choices you make, such as language, display or other preferences. They may also help us provide features you have requested and reduce the need to enter the same information repeatedly. If you decline these cookies, the website may still be available, but certain preferences may not be retained and some features may operate in a more limited way.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors interact with the website. They may collect information such as the pages visited, the length of a visit, general navigation patterns, the device or browser used, and whether a page or function operates as expected. This information is generally reviewed in an aggregated or otherwise organised form so that we can identify trends, improve content, test features and address technical issues.

Advertising and marketing cookies

Where used, advertising or marketing cookies may help measure campaigns, limit repeated messages, understand which content is relevant to visitors and provide communications that better match their interests. These cookies may be set by Slotsgem Casino or by organisations that provide marketing, measurement or advertising services. You may be able to refuse these cookies through the website’s cookie controls or your browser settings.

Session and persistent cookies

Session cookies are generally removed when you close your browser or end a website session. Persistent cookies remain on your device for a period of time or until you delete them. The length of time a persistent cookie remains may depend on its purpose and the settings used for that cookie. A cookie may be renewed when you return to the website or interact with a relevant feature.

How cookies may be used

Cookies may be used in connection with a range of website activities. Their use depends on the page you visit, the features you access, your device and the preferences you select. They may support the following purposes:

Keeping pages, account areas and other online functions working correctly.
Maintaining secure sessions and helping protect accounts, transactions and the website from unauthorised or suspicious activity.
Remembering selected settings, consent choices and other preferences.
Understanding website traffic, page performance, navigation and technical errors.
Improving the design, content, usability and reliability of the website.
Measuring the effectiveness of communications, promotions or other online campaigns where these activities are used.
Supporting customer service, website administration and technical troubleshooting.
Helping us detect repeated or automated activity that could affect the security or fair operation of the website.
Meeting operational, legal, compliance and responsible gambling requirements where relevant.

Cookies may be associated with information such as an online identifier, browser type, device information, approximate location derived from technical data, pages viewed and activity on the website. We may use this information in accordance with our Privacy Policy. We do not use cookies to remove your responsibility for keeping account details, passwords and devices secure.

Some services provided through the website may involve third-party technology. Those providers may use cookies or similar technologies under their own privacy and cookie policies. Third-party cookies may support analytics, security, embedded content, payment-related functions, communications or advertising. Slotsgem Casino does not control every cookie used by an independent third party, so you should review the relevant provider’s information where appropriate.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, refuse optional cookies or select categories according to your preferences. Strictly necessary cookies may continue to operate because they are required for essential website functions.

You can usually manage cookies through the settings of your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or prevent cookies from being placed. You may also be able to configure your browser to notify you before a cookie is stored.

Open your browser’s privacy, security or content settings.
Review the available cookie and site-data controls.
Choose whether to allow, block or delete cookies.
If available, set separate preferences for first-party and third-party cookies.
Return to the website’s cookie preference tool if you want to change a previously selected choice.

The exact steps differ between browsers and devices. Browser settings may apply to every website you visit, rather than only to Slotsgem Casino. Deleting cookies can remove saved preferences and sign you out of online services. Blocking all cookies may also prevent some account, security, navigation or gameplay-related features from working as intended. You may need to update your choices again if you use another browser, device or a private browsing session.

Changing your cookie settings does not necessarily delete other information that has already been collected or stored in accordance with the Privacy Policy. It also does not automatically remove communications you have separately agreed to receive. Separate controls may apply to account notifications, marketing communications and device-level permissions.

Privacy, security and updates

Information collected through cookies may be combined with other information where permitted and where necessary for the purposes described in this policy or our Privacy Policy. This may include information about an account, device, website activity or interactions with our services. We take reasonable steps to handle information appropriately and to support the security of the website, but no online service can guarantee that every transmission or stored record will be completely secure.

We may retain cookie-related information for as long as it is needed for the purpose for which it was collected, to maintain records, resolve disputes, investigate security issues, meet legal or compliance obligations, or support legitimate business operations. Retention periods may vary depending on the type of information and the reason it is held.

This Cookies Policy may be updated when our website, technology, services or legal obligations change. The latest version will be made available on the website and will show the date or other indication of when it was last reviewed, where appropriate. If a change materially affects how optional cookies are used, we may provide an additional notice or request updated preferences where required.

If you have questions about this policy, your cookie preferences or the handling of personal information, please use the contact or support options made available on the Slotsgem Casino website. We will consider enquiries in accordance with our applicable procedures and the information set out in our Privacy Policy.

By continuing to use the website after reviewing this policy, you acknowledge the information provided here. Where consent is required for optional cookies, your selected preferences will apply instead of any general statement about continued website use.